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Wednesday, June 24, 2015

Job: Alarm Monitoring Position for Vocational School Graduate in NOKIA Global Service Delivery

By Abdillah Arifin Rahman Lubis   Posted at  7:34 AM   Telecommunication Job No comments

We are hiring a position in NOKIA Global Service Delivery team, for below role:
  • Alarm Monitoring
Country: Indonesia
Home Base City: Jakarta
Job Field: Telecommunications
Employment Type: Full - Time Regular
Education Required: Vocational School Graduate

Nokia invests in technologies important in a world where billions of devices are connected. We are focused on three businesses: network infrastructure software, hardware and services, which we offer through Nokia Networks; location intelligence, which we provide through HERE; and advanced technology development and licensing, which we pursue through Nokia Technologies. Each of these businesses is a leader in its respective field.
Through Networks, Nokia is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.

General Purpose

Plans and performs technical activities to service the customer and brings expertise to customer site on need basis.

Main Responsibility Area

Plans and executes technical tasks requiring specialist skills in own professional area. Works independently with the responsibility for solving customer request cases and reporting according to processes. Identifies and solves technical problems. Shares knowledge in own professional area.

Position Description

The Alarm Monitoring Operator position is responsible for but not limited to the following:
  • Monitoring, managing and responding to numerous remote security systems.
  • Remote handling of emergency and non-emergency situations at client sites (fire alarms, access control, and visitor assistance).
  • Documentation of issues, notification to supervisory personnel and handling of all customer service calls in a timely manner.

Position Requirements

Personal Attributes
  • High School graduate or equivalent.
  • Thrive in a fast-paced environment.
  • Ability to remain calm under pressure.
  • Prior security and/or alarm monitoring experience a plus but not required.
  • Good Communication Skills and Good Attitudes,
  • English proficiency is a must,
  • Result Oriented,
  • Team Player,
  • Willing to accept any assignment from Line Manager,

Please send your full resume to : Lestari Prihandayani/Rini Apriyani.
Email to gdc.nokia.indonesia@gmail.com, with email subject : NOKIA New Hiring 2015 – Alarm Monitoring, we are waiting your CV until June 22, 2015

For those who do not fill up, we do not process your application for further process. (Send your resume by email then fill up the form on the link)

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